To login to AccessPlus, you must first choose a Login Method. The Login Method you choose will determine what Login ID you must enter. Students, faculty, and staff can use either their University ID or Social Security number. University ID is the default Login Method in compliance with the University's Social Security Number Protection Policy. Third Party Access ID is available for individuals outside of the University that have a Third Party Access account.
Once you have selected your preferred Login Method, enter the corresponding Login ID and your AccessPlus password, and click the Login button.
Your AccessPlus password is eight characters (case-sensitive) including numbers and letters.
If you do not know your password and have set up a secret question, you can follow the secret question link on the page that you see after trying to login with an incorrect password. This will help you reset your own password.
If you do not know your password and do not have or know your secret question, please contact the solution center at
To change the non-iastate.edu email address used in AccessPlus, go to the Student tab and choose Address Change in the menu on the left. This form includes a place for your Non ISU E-mail address. Note that your ISU E-mail is displayed but cannot be changed in this form; ISU email address updates are made automatically each week. Also note that any email address changes will take up to a week to be reflected in the Residence system.
If you are an incoming student who has not yet attended classes and you need to change your email address in the Residence system, please contact the Admissions Office at 515-294-5836 or 800-262-3810.
AccessPlus requires cookies to establish and keep track of your session. "Cookies" are small files placed on your computer and used by your browser to keep track of session information, and to let the server remember who you are. The cookies used by AccessPlus are temporary and do not retrieve or store personal information or place anything on your computer not directly related to the services you request. These cookies allow several options for improved functionality and navigation in AccessPlus.
To use AccessPlus, you will need to change your browser preferences to enable cookies (Already the default for most browsers). Here is how to enable cookies in the following browsers:
This problem is usually because a person has both temporary and permanent Social Security numbers. If this is the case, login with your other Social Security number (and the same password) to access the rest of your records. To fix the problem, you will need to have your records updated with the Registrar's Office for student information (214 Alumni Hall, firstname.lastname@example.org,
You should also contact the Office of International Students and Scholars in room 250 of the Memorial Union (
AccessPlus will be updated as soon as those departments change their records on the central system. Most classes in which you are currently enrolled will also continue to use your old temporary number. You should always keep your temporary number somewhere you can find it as long as you are at ISU in case you find out later that something did not get updated.
Our staff works to make sure AccessPlus is available as much as possible. However, there are periods of records processing and system maintenance when you may not be able to login or change your records. These periods are usually during times of low activity. Availability times (Central Time Zone) for AccessPlus are as follows:
In the application bar of every AccessPlus screen, there is a feedback/email icon . Click the feedback/email icon to send comments or questions or to report problems to either the appropriate department, or the AccessPlus webmaster. Email is not secure, so DO NOT put your social security number or password in your message.
If your questions concern the actual information returned by an AccessPlus application (such as questions dealing with U-bill charges, specific scholarships, when your grades will appear on your transcript, or problems with your password), use the link on that page for the department that is in charge of the information. If your questions deal with problems with the online AccessPlus system itself (such as the system being down or a web page loading incorrectly on a specific web browser), use the webmaster link.